Thank you for trusting STYLISH FIDO with some information about you and/or your dog(s). We would like to assure you that we take that trust seriously and we want you to know how we use your information and why.

Who is holding your information?
The contact details you have given to us is kept by the proprietor of STYLISH FIDO, together with any relevant information about your dog(s).

Where do we get data from?
We only hold data provided to us by you. This could be collected online through our website, emailed to us from you, over the phone or verbally at appointments . We only keep data that is necessary to run the grooming parlour and manage our relationship with you and your dog(s).

Where is your data stored?
When given over the phone or by email, your/your dog(s) data is manually inputted onto our password protected database. Our mainstream suppliers have appropriate security standards. These include, MailChimp, Facebook, Twitter.

Do we share your data?
We never sell data we hold. Your information is held in the strictest confidence. Confidentiality is paramount and any sharing of data is a breach of data regulations. It is your responsibility to ensure that we hold the correct details for you/your dog(s) and keep us updated of any changes to contact information or health details.

How long do we retain your data?
Dog grooming records will be kept for as long as you and/or your dog(s) are groomed at STYLISH FIDO . Once you/your dog(s) leave you/your dog(s) data will be archived for no more than two years.

Want to see what we hold on you?
Under the new regulations you have the right to know what information we hold on you/your dog(s). Please contact us with your request.

Do you have a complaint about our data handling?
If you have a complaint about the way we are handling your information or how we have responded to a request for information or data removal, please let us know. If we find we are unable to reach an agreement, please contact the Information Commissioner.

This policy was last reviewed in January 2021

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